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Recommended Network Settings

Reduce the number of devices in use

Having multiple devices on your internet network can slow loading time. Are you or someone else using a games console, mobile phone, tablet, PC or Mac on the same network? Disconnecting them should help speed up your streaming.

Stop any large downloads

If you’re playing online games, downloading or uploading large files while trying to watch a show, this streaming of heavy data could cause buffering.

Test your internet connection speed

At busy times, some internet service providers may deliberately slow down your connection. If you’re using Wi-Fi or broadband, you need a speed of at least 10Mbps. For 3G or 4G devices the minimum speed needed is 5Mps.

Check your speed using one of these websites:
Speedtest.net
testmy.net

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